Payments & Delivery

• What are the accepted payment methods? >

  We accept various payment methods, including credit/debit cards, online banking transfers, and digital wallets. The available payment options will be displayed during the checkout process.

• Do you accept Cash On Delivery (COD)? >

  Unfortunately, we do not offer COD service on our webstore. You may choose to walk in to your physical store by clicking the "Contact Us" section.

• How soon can I expect my order to be delivered? >

  Delivery times may vary depending on your location. Typically, orders are processed within 1-2 working days, and deliver it to you after that period.
  
  Standard delivery:
  2-3 working days to West Malaysia
  5-7 working days to East Malaysia.

• Do you offer international shipping? >

  Yes, we offer international shipping to select countries. Shipping availability and rates will be calculated during the checkout process based on your shipping address.

• Can I track my order once it has been shipped? >

  Yes, you can track your order by using the tracking number provided in the shipping confirmation email. Simply visit our website's tracking page and enter the tracking number to get the latest updates on your shipment.

• How can I contact your customer support team for further assistance? >

  You can reach our customer support team by phone at 04-5075242 or by email at (hnlsdnbhd@gmail.com). Our dedicated support team is available during business hours to assist you with any inquiries or concerns you may have.